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Values Education In Rotary – Good For Business
Dr Bill Robb

 
 

Values education can and does take place in all minds of organisations and I knew when I read the "The 4-way Test" and the motto: "Act with Integrity, Serve with Love, Work for Peace", that I would feel at home in Rotary. In my role as a management consultant, I see my main role as convincing people that business success arises from applying values similar to those of Rotary International.

Take reporting writing, for example ("Oh no!" I hear you cry). By asking questions about how to serve others – how to help

 
  others, the techniques of effective report writing are revealed naturally.

What can I do to help my senior colleagues solve the problem that made them commission this report?
 

• Find out exactly what the problem is (make sure I understand the report-brief fully).
• Undertake the research thoroughly.
• Include additional information not asked for that might be helpful (references, names and addresses of contacts).
• Offer recommendations if asked for.

How can I help senior colleagues and others to save time in reading the report?

 

• Include a title page with a specific title, authors' names, and date. (This helps people to identify quickly the report they need).
• Provide the main points in a summary immediately after the title page (People do not want to read my reports - they want solutions to problems. A summary helps them to gain the main facts and recommendations quickly).
• Give a table of contents, an introduction and conclusion (This allows quick reference in case people might want to read further).

How can I help my senior colleagues to understand easily the main issues?

 

• Make the report easy to read with jargon-free, concise, accurate and clear expression, and with a layout that includes paragraph numbers, subheadings, ample margins and a space between paragraphs.
• Link one thought to the next - help readers to follow the train of thought.
• Extract all supporting material and put it in appendices.
• Use diagrams to assist explanation.
• Give headings to all tables and diagrams and explain them if necessary.

In effect, in some small way by paying attention to the Rotary motto, Rotarians are undergoing their own values education. Many Rotarians are business people and I’m sometimes amazed at how many "tough ole boys" in some industries don't believe you when you show them that they will get better results - better business success - when they serve with love and ask: is it fair and beneficial to all? In other words, having managers and employees undergo a few values education sessions will contribute to a better working environment, better customer care – and hence better financial results.

Have a read of two e-Reports on the CAVE website which go into this topic in much more detail:
No. 3 Values Education: A More Effective Route To Managerial Competence? and
No. 8 Values education: some lessons for value-based management.


Copyright © 2008 Values Education Ltd
Note to editors. Feel free to use this article as long as the following details are retained. “A values education article from CAVE www.valueseducation.co.uk
 

 
 

 

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© Copyright 2009 Values Education Ltd  Last Update 17 Feb 2009